FAQs

FAQs

FAQ - Anti Apex

Frequently Asked Questions

Got questions? We have answers. If you need more help, contact us at antiapexwheellock@gmail.com

Shipping & Delivery

Orders are dispatched within 1 business day from our global fulfillment warehouses. Delivery takes 7 to 10 business days depending on your location.

Yes. We ship worldwide from our global fulfillment network. Most countries are covered with free tracked shipping.

Once your order ships, you will receive an email with your tracking number. You can use this to track your package on the carrier website. If you have not received tracking within 2 business days, please contact us.

Yes. We offer free tracked shipping on all orders worldwide.

Returns & Warranty

Please visit our Returns page on our website for full details on our return policy.

All products come with a 2 year warranty against manufacturing defects. This covers faulty components, battery issues, and any problems caused by defective materials or workmanship. It does not cover damage from misuse, accidents, or normal wear and tear.

Email us at antiapexwheellock@gmail.com with your order number, a description of the issue, and photos if possible. We will assess the claim and arrange a replacement or refund within 48 hours.

Driveaway Defender

The Driveaway Defender is a steering wheel lock that connects your steering wheel to your seatbelt buckle using a 5mm braided steel cable. This makes it impossible to steer or remove the seatbelt, which means the car cannot be driven even if thieves get inside.

Under 15 seconds. Loop the cable through the steering wheel, click into the seatbelt buckle, pull tight, and lock. Removal is just as fast with the included keys.

The Driveaway Defender fits 99% of vehicles including sedans, SUVs, utes, and trucks. If you are unsure, email antiapexwheellock@gmail.com with your vehicle model and we will confirm within hours.

Yes. Even if thieves use a relay attack to start your car, they cannot drive it because the steering wheel is locked to the seatbelt mount. This defeats keyless entry theft methods.

Each Driveaway Defender comes with three keys. We recommend keeping one with your car keys and storing the spare somewhere safe at home.

Yes. The bright colour is intentional. Thieves scout cars before stealing them. When they see the Driveaway Defender through your window, they move on to an easier target. Visibility is a feature, not a bug.

The Driveaway Defender uses 5mm military-grade braided steel cable engineered to resist bolt cutters, hacksaws, and pry bars. While no security is 100% bulletproof, thieves want easy targets. They see this lock, they move on.

Ghost Track

The Ghost Track is a hidden vehicle tracker. It connects to Apple Find My or Samsung SmartThings Find so you can see your car location on your phone at any time. If your car gets stolen, you can track it in real time and give police the exact location for recovery.

No. The Ghost Track has zero monthly fees, zero subscriptions, and zero hidden costs. You pay once and it works forever. This is one of the main reasons customers choose us over competitors who charge $20 to $40 per month.

The Ghost Track works with Apple Find My or Samsung SmartThings Find. Once paired, your vehicle appears on your phone just like your AirPods or other devices. No additional apps to download. It pairs like Bluetooth headphones.

Yes. Samsung users can connect via SmartThings Find. It connects instantly with no extra apps or accounts needed. You can check location from phone, tablet, or computer.

The battery lasts for months depending on how often the tracker pings and environmental conditions. When the battery runs low, you will receive a notification. Simply change the battery.

No wiring or professional installation required. The Ghost Track has military-grade magnets that attach to any metal surface in your vehicle. Most customers hide it under a seat, inside the chassis rail, behind interior panels, or in the boot lining. Takes about 10 seconds.

Yes. The Ghost Track takes 10 seconds to remove and reinstall anywhere. Your new car, partner's car, caravan, trailer, boat, even tools on a worksite. One tracker protects unlimited vehicles forever. No re-pairing needed, just stick it on the next thing you want protected.

The Ghost Track is the size of a matchbox and designed to be hidden. The magnetic mount holds strong through mud, rain, and extreme heat. Thieves would need to know exactly where to look and spend significant time searching. Most stolen vehicles are recovered before they even think to check.

The Ghost Track needs signal to transmit location, just like your phone. In areas with no mobile coverage, it will not update until signal returns. However, most theft occurs in areas with coverage, and the tracker will ping as soon as the vehicle moves back into range.

Road Guardian 360

The Road Guardian 360 is a 4 channel dash cam that records front, rear, left, and right simultaneously in 1080P HD. It captures every angle around your vehicle so you have complete footage of any incident, whether you are driving or parked.

No. The Road Guardian 360 has no subscriptions, no cloud fees, and no hidden costs. All footage is stored locally on the included 32GB memory card. One purchase, yours for life.

The front camera covers the road ahead. The rear camera covers behind your vehicle. The left and right cameras cover your blind spots and side angles. Together they provide 360 degree coverage with no gaps.

You can view footage directly on the dash cam screen, or remove the memory card and view on your computer. The Road Guardian also has WiFi connectivity so you can download clips directly to your phone via the free app.

Parking mode keeps the cameras running when your car is parked and turned off. The system uses motion detection to start recording when it senses movement nearby. This is how customers catch hit and runs, door dings, and vandalism overnight.

With the included 32GB card, you get approximately 4 to 6 hours of continuous recording. The system uses loop recording, which means it automatically overwrites the oldest footage when the card is full. Important footage marked by the G sensor during impacts is protected from being overwritten.

Yes. The Road Guardian 360 records audio inside the vehicle by default. This can be turned off in settings if you prefer.

No. Most customers install it themselves in under 15 minutes. The front unit mounts to your windshield with the included adhesive mount.

Yes. The Road Guardian 360 logs your exact speed and location. This data is embedded in your footage, which is critical for proving your speed in insurance disputes or legal situations.

The Road Guardian has a built in voltage monitor that automatically shuts off parking mode if your battery drops below a safe level. This prevents dead batteries while still giving you overnight protection.

Yes. All four cameras have night vision capability for clear footage in low light and complete darkness.

Payment & Security

We accept all major credit cards including Visa, Mastercard, and American Express. We also accept PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes. All transactions are processed through Shopify Payments with 256 bit SSL encryption. We never store your credit card information on our servers.

Contact

Email us at antiapexwheellock@gmail.com. We respond to all enquiries within 24 hours, usually much faster.

We handle all support via email to ensure we can properly track and resolve your issue. This also allows us to send photos, videos, and detailed instructions when needed.